Privacy Policy
The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Alyuva (Ayurco India) and the terms “You” /”Your” / “Yourself” refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000, and the rules made thereunder along with the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and Alyuva (Ayurco India) (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the “I accept” tab or by use of the website or by other means) and will govern the relationship between you and Alyuva (Ayurco India) for your use of the website “Website” (defined below).
This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011, under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us, as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.
To ensure complete transparency, the following is how we gather and disseminate information that we collect for our website.
IP ADDRESSES
The IP address helps us in two ways: (1) it is a great way for us to identify our customers, check out their shopping carts and gather broad demographic information from our visitors, (2) the IP address helps diagnose problems related to server operations and provide appropriate solutions.
COOKIES
Our website uses cookies (messages web servers pass on to your web browser when you visit Internet sites) to keep track of your activities on our website and your shopping cart, which helps us share customized information with you based on your interest. That said, we would like to assure you that cookies, in no way possible, share any important information such as your credit card and debit card details or any other personal info with third party websites.
USER INFORMATION
To avail certain services on our Websites, users are required to provide certain information for the registration process namely: – a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details, g) password etc. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.
All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
INFORMATION USE
We reserve the right to use the information, relevant to our company, collected from our customers, for our company promotions. However, personal or professional details such as your name, address, email, phone number, demographic or card details are safe with us. The same won’t be sold, shared, or rented to third party websites.
LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.
INFORMATION SHARING
We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
(b) We share such information within our group companies, officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
EMAIL PRIVACY POLICY
Through our email policy, we would like to reflect our firm commitment towards the privacy and protection of the information of all of our customers and visitors. All customers can opt out of any email lists by unsubscribing themselves from the list.
HOW CAN CUSTOMERS STOP GETTING EMAILS?
You can opt-out of our email list by following the instructions at the end of any of our sent emails. You can click on ‘unsubscribe’ and follow the instructions to stop receiving the automated messages that are sent to you.
INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
GRIEVANCE REDRESSAL
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to care@aluva.in (“Grievance Officer”).
Mr. Deeptanshu Bansal (Grievance Officer)
www.alyuva.in
Address: 325, Industrial Area Phase – 1 Panchkula – 134109 Haryana, India
Email: care@alyuva.in
Ph: +919582555556